Hello, my friend, let me help you analyze the reasons. First of all, I will correct your comments. Our machines are not toys. We pay great attention to the quality of the machines and after-sales service. We have more than 30 years of production experience in producing various models of water well drilling rigs. Now we have sold them to more than 160 countries, helping more than 10,000 families to get rich and more than 500 entrepreneurs to be worth more than 2 million US dollars. Our corporate culture is integrity, diligence, kindness and persistence. We also share this corporate culture with our customers to help them succeed. That's why we receive a lot of good reviews from customers. Let me introduce several situations that may happen to you: First, you may be a big boss. After you buy the machine, you let an employee who doesn't understand the machine operate the machine. And he didn't read the manual of the machine carefully.

Second, your employees did not operate the machine according to the manual during lunch break. If the machine stops working for more than five minutes, the drill rod needs to be lifted up. The water in the borehole will seep into the soil or the gap in the stone, and then the precipitated mud will bury the drill bit underneath, just like a person who falls into a swamp and it is difficult to get out. When you encounter this situation, you should abandon the drill bit and drill rod. A customer has encountered such a situation that he couldn't lift the drill rod even with a crane. Because the power of the machine is very strong, if you force the machine to lift the drill rod, it will damage the machine frame. Third, our after-sales service staff has contacted you, but you don't have the Internet and you don't log in to Alibaba, so we can't guide you to work and provide accessories for you to repair. Please don't worry, we will help you, and helping you make money is our goal.